Chaplaincy & Spiritual Support Ambassador Rubric

Role Description

Chaplaincy & Spiritual Support Ambassadors provide spiritual and emotional support to students, fostering an inclusive environment that respects diverse religious and spiritual beliefs. They organize virtual spaces for reflection, prayer, and discussion, and offer guidance to help students navigate personal and spiritual challenges.


  • Facilitate virtual interfaith dialogues and discussion groups to promote understanding and respect among diverse student populations.
  • Offer virtual counseling sessions or drop-in hours for students seeking spiritual guidance or emotional support.
  • Organize online events, such as scripture reading sessions, prayer meetings, or guest speaker series on spiritual topics.
  • Develop and share resources related to spiritual wellness and coping strategies for online learners.
  • Collaborate with other student support services to ensure holistic support for students.

Expected Behaviors

  • Empathy and Active Listening: Provide a compassionate ear to students’ concerns and questions, showing genuine understanding and care.
  • Inclusivity: Ensure all activities and resources are welcoming to individuals of all faiths and spiritual backgrounds.
  • Confidentiality: Maintain the highest level of confidentiality with sensitive discussions and counseling sessions.
  • Proactivity: Seek out opportunities to enhance the spiritual and emotional well-being of the student body.
  • Cultural Sensitivity: Demonstrate awareness and sensitivity to the diverse cultural and religious backgrounds of the student community.

Performance Metrics

  1. Engagement in Spiritual Activities
    • Number and variety of virtual spiritual activities organized.
    • Attendance and participation rates in these activities.
    • Student feedback on the inclusivity and impact of the events.
  2. Counseling and Support Sessions
    • Number of counseling sessions provided.
    • Student satisfaction with the guidance and support received.
    • Follow-up rates, indicating ongoing support relationships.
  3. Resource Development and Distribution
    • Quantity and quality of spiritual support resources created and shared.
    • Usage rates and feedback on the resources provided.
  4. Interfaith and Cultural Dialogue
    • Successful organization of interfaith and cultural exchange events.
    • Diversity of viewpoints and traditions represented in dialogues.
    • Participant feedback on increased understanding and respect for different beliefs.
  5. Collaboration with Student Support Services
    • Instances of collaboration with other support services (e.g., wellness counselors, academic advisors) to provide holistic support.
    • Feedback from collaborating services and students on the effectiveness of integrated support efforts.

Evaluation Frequency

  • Formal evaluations should be conducted bi-annually or at the end of each academic year, focusing on the metrics outlined above.
  • Informal feedback and check-ins should be encouraged regularly to provide ongoing support and adjustments to the ambassadors.

This rubric offers a framework for evaluating the performance of Chaplaincy & Spiritual Support Ambassadors, ensuring they contribute effectively to the spiritual and emotional well-being of students in an online learning environment. Adjustments may be necessary based on the specific needs and feedback of the student community.