These terms and conditions (the “Terms and Conditions”) govern the use of emetglobaleducation.com (the “Site”). This Site is owned and operated by Emet Global Education Group. This Site is an educational Institution that offers services, products, programs, subscriptions, and digital products.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Nicole Gentles and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or
  • Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Company Branded Keepsakes Shirts; and
  • Educational Books etc.

The following services are available on our Site:

  • Educational Degree and Training Program;
  • Consulting and Coaching Services;
  • CRM Subscriptions; and
  • Marketing Services
  • Education and Training Books and Manuals
  • Self-Help Tools and Materials.

The services will be paid for in full, partial and on a subscription basis When services are ordered and agreed upon and later before services are completed 100%

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third-Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps for our current subscription products: Emet Powergizer CRM Subscription Cancellation Policy and Emet Professional Services (Emet Pro) Subscription Cancellation Policy
At Emet Global Education, we strive to offer flexible and customer-friendly subscription options through Emet Powergizer CRM for our Customer Relations Management System and Emet Pro suite of consulting and coaching services offered as a package subscription. We understand that business needs can change, and we aim to make the process of managing your subscription as straightforward as possible.

Cancellation Process for Emet Powergizer CRM:
Self-Service Cancellation: You can cancel your subscription at any time directly through your Emet Powergizer CRM dashboard under the ‘Account Settings’ section. Simply navigate to the ‘Subscription’ tab, where you will find the option to ‘Cancel Subscription.’

Cancellation Process for any of Emet Pro Subscription Services:
Self-Service Cancellation: You can cancel your subscription at any time directly through your My Pro dashboard under the ‘Account Settings’ section. Simply navigate to the ‘Request Cancellation’ tab, where you will find the option to ‘Cancel Subscription.’

Assisted Cancellation:
If you need assistance or prefer to cancel your subscription through a representative, please contact our support team via email at serve@emetschool.com or call us at 629-401-4007. Our team is available 24/7 to assist you with your cancellation request.

Cancellation Timing:
Immediate Cancellation: Your subscription will be terminated immediately upon cancellation, and you will not be charged any further subscription fees. However, we do not offer prorated refunds for any unused portion of your subscription term.

End-of-Billing Period Cancellation: If you prefer, you can choose to have your subscription end at the close of your current billing cycle, allowing you full access until the end of the period you’ve paid for.

After Cancellation:
Upon cancellation, your account will be downgraded to our free plan, if available, allowing you limited access to Emet Powergizer CRM features. You can choose to reactivate your subscription at any time to regain full access.

Please note that all your data will be retained for a period of 30 days post-cancellation, after which it will be permanently deleted from our servers. We recommend exporting any essential data before canceling your subscription.

Refund Policy:
Emet Global Education Group does not offer refunds on any charges or fees related to your subscription to Emet Powergizer CRM or Emet Pro Business Suite, including partially used periods. We encourage our customers to utilize our free trial to fully assess the product before subscribing.

Changes to Subscription:
If you need to upgrade, downgrade, or make any changes to your subscription, you can do so at any time through your account settings. Changes will take effect at the start of the next billing cycle.

Contact Us:
For any questions regarding your subscription or our cancellation policy, please don’t hesitate to reach out to our support team. We’re here to help ensure your experience with Emet Powergizer CRM meets your business needs.

Free Trial
We offer the following free trial of our goods and services: A 7-day free trial begins when the user registers for a new account on the subscription of Professional Powergizer CRM Subscription and the Business Powergizer CRM trial includes limited access to templates and resources in the CRM.

At the end of your free trial, the following will occur: Subscribe: If Emet Powergizer CRM has met or exceeded your expectations, and you wish to continue harnessing the full power of our CRM, you can easily convert your trial account into a paid subscription. Simply choose your plan and enter your payment details. Your transition will be seamless, with all your data, settings, and customizations intact.

Trial Expiration: Should you choose not to take any action, your trial account will automatically expire. Upon expiration, your access to the Professional or Business features will be revoked. However, we will retain your data for a limited period, allowing you to subscribe or downgrade at a later time without losing your setup.

After Expiration:
Data Retention: Your data and configurations will be securely stored for 30 days post-trial expiration. This grace period allows you to subscribe or downgrade without losing your work. After 30 days, all data will be permanently deleted in accordance with our data retention policy.

Reactivation: You can reactivate your account at any time during the 30-day grace period by choosing a subscription plan or downgrading to the Free Plan. Reactivation will restore full access to your account, data, and settings.

Support: Our support team remains at your disposal, ready to assist with any questions or help you may need during the transition phase or beyond.

To cancel your free trial, please follow these steps: Access your Account: Start by logging into your Emet Powergizer CRM account using your credentials. Navigate to the website and find the login section, usually located at the top right corner of the homepage.

Step 2: Account Settings
Navigate to Settings: Once logged in, locate your account name or avatar, often found in the same top right corner or in a sidebar menu. Click on it to reveal a dropdown menu, then select “Account Settings” or a similarly named option.

Step 3: Subscription Details
Find Subscription Information: In the Account Settings area, look for a section labeled “Subscription,” “Billing,” or “Plan Details.” This section will contain information about your current trial plan, including its status and expiration date.

Step 4: Cancel Trial
Select Cancel Option: Within the Subscription or Billing section, there should be an option to “Modify of Cancel Click Herer” or “. Click on this to proceed with the cancellation.

Step 5: Confirmation
Confirm Cancellation: You may be prompted to confirm your cancellation or provide feedback on why you’re canceling. Follow the prompts to confirm. It’s important to complete this step, as failing to do so may not finalize the cancellation.

Step 6: Cancellation Complete
Receive Confirmation: After successfully canceling your trial, you should receive a confirmation message on the screen and/or a confirmation email. Keep this for your records.
Additional Tips:

Cancellation Timing: Be mindful of the trial period’s end date. To avoid any potential charges, it’s advisable to cancel at least 24 hours before the trial is set to expire.

Data and Settings: Consider exporting any data or noting down any configurations you may want to keep. Access to data might be limited or removed after the trial ends.

Feedback: While optional, providing feedback during the cancellation process can be valuable for the service provider to improve their offerings.

After Cancellation:
You can also downgrade to a basic subscription for less cost: If at any time Emet Powergizer CRM offers a free version, your account may automatically downgrade to this version, and your access will be changed to the new features.

Reactivation: If you decide to reactivate your subscription in the future, you can usually do so by logging back into your account and selecting a new plan.

If you encounter any issues or have questions during the cancellation process, don’t hesitate to reach out to Emet Powergizer CRM’s support team for assistance. 629-401-4007

Remember, this is a generic guide, and the exact steps may vary slightly based on the CRM’s user interface and design changes. Always refer to the official support resources or contact customer service for the most accurate guidance.

We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal; and
  • Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Standard Shipping: The most cost-effective option with the longest delivery time. Ideal for non-urgent orders. 7-14 Days

    Expedite Shipping: Faster than standard, suitable for customers willing to pay more for quicker delivery. 5-7 Days

    Same-Day/Next-Day Delivery: Premium options for local deliveries or high-priority orders.
    Free Shipping: You can offer this as a promotion or for orders above a certain value. Consider incorporating shipping costs into product prices to maintain margins.
    Flat Rate Shipping: A single rate for all shipments, simplifying the checkout process. Works well if your products are similar in size and weight.
    International Shipping: Offered for customers outside your country. Include customs, duties, and tax information.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price of the goods you purchase.

If you purchase goods from us for delivery to a destination outside the United States your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.

Refunds do not apply to the following goods:

  • Loaner Laptop Purchased by the student as a buyout; and
  • Shipping cost.

Refunds for Services
We provide refunds for services sold on our Site as follows:

  • Educational Services
    For our educational services, including programs and courses, we enforce a 30-day refund policy outlined as follows:

    Before the Start Date: Full refunds are available, minus any non-refundable administrative fees, provided the request is made before the program’s start date.
    1-3 Days After Start: Up to 75% of the tuition cost can be refunded, considering payments made above 25% of the total tuition.
    4-14 Days After Start: Up to 50% of the tuition cost can be refunded for requests made within this period, based on amounts paid above 50% of the tuition.
    15-30 Days After Start: Refunds requested during this time may qualify for up to 25% of the tuition cost, with refunds calculated on amounts paid above 75% of the tuition.
    Beyond 30 Days: No refunds will be available beyond 30 days from the start date of the program.
    Consulting Services
    For our consulting services, the following refund policy applies:

    Before Service Commencement: Clients may cancel their engagement and receive a full refund of any pre-paid fees, minus a designated non-refundable administrative fee, provided the cancellation request is made in writing before the commencement of any consulting services.

    Within the First 7 Days: If services have commenced and a client wishes to cancel within the first 7 days, a pro-rated refund will be offered based on the percentage of work completed, minus any non-refundable fees.

    Beyond 7 Days: No refunds will be provided for cancellations made beyond 7 days after the commencement of consulting services.

    General Terms
    Written Request: All refund requests must be submitted in writing to ensure proper documentation and processing.

    Processing Time: Refunds, once approved, may take 15-30 days to be processed and returned to the client.

    Tuition Plan Agreement: Students enrolled in educational programs are obligated to fulfill their tuition plan agreement according to its terms, in alignment with our cancellation policy.

    Non-Refundable Fees: Administrative or other designated fees are non-refundable under all circumstances to cover the costs of processing and preparing for the provision of services.

Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and attach the return label that was included in the email sent to you to confirm the approval of your return. Go to your nearest post office pay the necessary postage and mail it to 603 E Fort King Street, Ocala FL 34471.

Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our Site. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.

Limitation of Liability
Nicole Gentles and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

Except where prohibited by law, by using this Site you indemnify and hold harmless Nicole Gentles and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Florida.

Additional Terms

  • Cookie Policy.

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

Corporate Office
(352) 421-3300
603 E Fort King Street

You can also contact us through the feedback form available on our Site.

Last Revised February 2024